Crisis and Support Line Volunteer
(Durham Rape Crisis Centre, Oshawa - Confidential)
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Position ID: V-OSH1338
Last Modified: 05 Dec 2024
Last Full Update: 05 Dec 2024
Opportunity Details: Crisis and Support Line Volunteer
| Contact | Emma Conner, Community and Crisis Services Manager, Durham Rape Crisis Centre; Phone: 437 228 7396; Email: emma@drcc.ca |
| Duties | Actively listen to victims and survivors of sexual violence who are struggling. Provide de-escalation, grounding, check-ins, community resources and appropriate information/referrals to callers/clients * connect with staff for support or debriefing * attend volunteer meetings and new training/workshops opportunities * Submit call logs * complete a 6 session (18 hour) volunteer training, and recieve a training certificate |
| More Info Link | www.drcc.ca |
| Benefits | Support the community, be an advocate for survivors, learn new trauma-informed skills, Opportunity to build skills and resumé in crisis intervention * Certificate of Achievement after one year of service as requested |
| Clients | Women aged 16 and up |
| Ages | 18 year(s) and up |
| Suitable for Highschool Credit Hours | No |
| Suitable For | Adults (18+) ; Post-secondary students ; Women |
| Areas of Interest | Advocacy ; Counselling ; Distress / Crisis / Bereavement Support ; Mental Health / Addictions |
| Skills/Experience | Communication & Interpersonal Skills ; Confidentiality ; Counseling & Support ; Customer Service ; Dependability & Trustworthiness ; Listening Skills ; Patience ; Self-Motivated / Work Independently |
| Commitment Length | Long Term - Minimum 1 year commitment to the centre |
| Interaction Level | Solitary ; One-on-one |
| Minimum Hours | 24 / Month |
| Dates and Times | Monday: Morning, Afternoon, Evening Tuesday: Morning, Afternoon, Evening Wednesday: Morning, Afternoon, Evening Thursday: Morning, Afternoon, Evening Friday: Morning, Afternoon, Evening Saturday: Morning, Afternoon, Evening Sunday: Morning, Afternoon, Evening Mon-Sun 24 hours * all shifts are done remotely in 3 or 12 hour intervals, and 24 horus per month are required |
| Seasons | Year Round |
| Accessibility | Not Applicable - Remote training via zoom and volunteering over the phone |
| Location | At your home |
| Number of Positions | Ajax ; Beaverton ; Bowmanville ; Brock ; Brooklin ; Cannington ; Clarington ; Courtice ; Durham Region ; Orono ; Oshawa ; Pickering ; Port Perry ; Scugog ; Uxbridge (Township of) ; Whitby 20 individual(s) needed in total. We take volunteers on the crisis line from all over Canada, from Vancouver to Montreal to Halifax! |
| Training | Training is provided ; Training is required - 6 weeks, remote live video training ; Scheduled training - Training is offer live, 3 training rotations per year, Winter, Spring/Summer, Fall |
| Cost | There is a fee for volunteers to obtain a police check in most areas, however we do reimburse once Police checks with vulnerable sector screening have been received. |
| Police Check | Required |
| Additional Requirements | For those who want to volunteer on our crisis and support line, please fill in the volunteer application which can be found here: https://drcc.ca/getting-involved/volunteer/crisis-line-training/. Applicants are encouraged to connect with Emma Conner, Community and Crisis Services Manager at emma@drcc.ca. |
Agency Details: Durham Rape Crisis Centre, Oshawa - Confidential
| Office Phone | 416-278-9086, Intake Counsellor |
| Fax | 905-444-9277 |
| info@drcc.ca | |
| Website | www.drcc.ca |
| Mailing Address | 438 King St W P.O. Box 30525 Oshawa, ON Canada L1J 8L8 |
