Volunteer Role Description

Meal Service Volunteer

Position Summary

The Meal Service Volunteer plays an essential role in creating a welcoming, respectful, and dignified experience for patrons accessing services at CFOC-Doors of Compassion (CFOC-DOC). Volunteers assist with meal preparation support, food service, setup and cleanup, and patron engagement while helping to foster an inclusive and compassionate environment.

Responsibilities

Before Meal Service

• Prepare and organize food service supplies, utensils, beverages, and condiments.
• Ensure food service areas are clean, organized, and ready for patrons.
• Follow all food handling and safety procedures as directed by staff.

During Meal Service

• Welcome patrons in a friendly, respectful, and non-judgmental manner.
• Serve meals according to established portion guidelines.
• Replenish supplies as needed.
• Maintain cleanliness and safety throughout the meal service.
• Support an inclusive environment that respects the dignity and diverse experiences of all patrons.

After Meal Service

• Assist with clearing tables and collecting used dishes and utensils.
• Help wash, sanitize, and store kitchen equipment and supplies.
• Dispose of waste and recycling according to organizational procedures.
• Clean and sanitize dining and food preparation areas.
• Assist with resetting the space for future programming as required.

Become a facilitator and work as a team to support those with emotional or mental health concerns in a group setting* support groups take place in-person and virtually during the week * extensive training required

General volunteers do a variety of tasks including food service * dispensing pantry goods * monitoring washrooms * coat check * and various other odd jobs.

• Meal Preparation Assistance: Help with preparing ingredients, cooking, and assembling meals, following safety and hygiene guidelines.
• Meal Service: Serve meals to patrons in a respectful and compassionate manner, ensuring that individuals receive the appropriate portions.
• Clean-Up: Assist with cleaning the kitchen and dining area after meals, including washing dishes, sanitizing surfaces, and organizing leftovers for storage.
• Inventory Management: Help track meal supplies and ingredients, ensuring that items are stocked and stored properly, and notifying staff when supplies are low.
• Support Patrons: Provide a welcoming and supportive environment for guests during meal service, including assisting those with special dietary needs, and ensuring a dignified experience for all.
• Health & Safety: Adhere to food safety standards and hygiene protocols at all times, ensuring that food is stored, prepared, and served in a safe manner.
• Team Collaboration: Work collaboratively with staff and other volunteers to ensure smooth meal service operations and a positive experience for all involved.

During the morning shift, the meal is prepared for service later in the day.
Tasks for this shift include:

• Buttering buns
• Rolling cutlery
• Plating desserts
• Sorting food
• Peeling and/or cutting vegetables
• Making salad
• Making fruit salad
• Bagging food to-go
• Washing, drying, and/or putting away dishes
• Doing laundry

During the afternoon shift, guests are served a meal.
Tasks for this shift include:

• Serving guests at their tables
• Busing tables
• Wiping tables and chairs as guests leave 
• Scraping plates 
• Preparing drinks (coffee, tea, juice, and water)
• Plating meals from the steam table
• Washing, drying, and/or putting away dishes
• Handing out food to guests to go

Position Summary: Art with a Heart Inc. is seeking individuals to join its Board of Directors. Board members play a crucial role in providing strategic guidance, governance oversight, and support for the organization's mission and activities. This volunteer position offers an opportunity to contribute to the growth and impact of an organization dedicated to using the Arts as a catalyst for positive change in peoples lives.

Key Responsibilities

Depending upon experience and interest, individuals could take on one or more of the following responsibilities:

• Strategic Leadership: Participate actively in strategic planning and decision-making processes to ensure the organization achieves its mission and goals.
• Governance Oversight: Provide fiduciary oversight and ensure compliance with legal and ethical standards.
• Fundraising and Advocacy: Support fundraising efforts and advocate for the organization's mission in the community.
• Networking and Relationship Building: Leverage personal and professional networks to create opportunities for collaboration and growth.
• Committee Involvement: Serve on board committees as needed, such as finance, governance, fundraising, or program committees.

Qualifications:

• Commitment to the mission and values of Art with a Heart Inc.
• Experience in nonprofit governance, leadership, or relevant fields (e.g., arts administration, social services, business management).
• Strong communication and interpersonal skills.
• Ability to work collaboratively and make informed decisions.
• Availability to attend board meetings, committee meetings, and special events as required.

Actively listen to victims and survivors of sexual violence who are struggling. Provide de-escalation, grounding, check-ins, community resources and appropriate information/referrals to callers/clients * connect with staff for support or debriefing * attend volunteer meetings and new training/workshops opportunities * Submit call logs * complete a 6 session (18 hour) volunteer training, and recieve a training certificate
 
Calls will come through via our automated service ensuring your anonymity* minimum 1 year commitment to the centre