Welcome donors to hospitality area of clinic * offer refreshments * give information and updates to donors about Canadian Blood Services programs and initiatives * answer questions, thank donors and give milestone donor recognition items * observe donors and watch for adverse reactions * communicates with clinic staff, provide updates on clinic issues or problems * keep hospitality area in good order

The role provides a warm welcome to clients, families and visitors.  Answers general questions, provides wayfinding, may assist with answering calls, and administrative/clerical tasks.

Act as the first point of contact for visitors and guests to the office * perform clerical tasks including reception, answering phones, greeting clients and visitors to the the office, and assist with financial data entry.