• Support patrons in understanding and operating laundry machines
• Educate patrons on laundry sorting, fabric care, and folding techniques
• Encourage conversations around other life skills (e.g., cleanliness, time management, self-care)
• Maintain a respectful, trauma-informed, and non-judgmental approach to engagement
• Monitor laundry facility cleanliness
• Transport patron’s items to the laundry mat (e.g., wagon, cart, trolley)
• Collaborate with staff to identify patrons who may benefit from additional support or referrals

• Receiving and Sorting Food Donations: Help receive, sort, and categorize incoming food donations (e.g., non-perishable items, fresh produce, dairy, etc.), ensuring that they meet health and safety standards.
• Inventory Management: Track food inventory levels, helping to maintain accurate records and ensuring that food items are used in a timely manner before expiration.
• Organizing the Food Bank: Keep the food bank area tidy and well-organized, ensuring that food items are displayed clearly by category (e.g., canned goods, dry goods, produce) and are easily accessible for clients.
• Food Package Preparation: Assist with the preparation of food packages for clients, ensuring that each package includes a variety of nutritious and appropriate items based on client needs.
• Client Assistance: Greet clients with respect and dignity, helping them select food items and providing support as needed while maintaining confidentiality and a non-judgmental approach.
• Health & Safety Compliance: Ensure all food handling and storage procedures comply with health and safety standards, including checking for expired items, proper refrigeration of perishables, and cleanliness of the food bank area.

General volunteers do a variety of tasks including food service * dispensing pantry goods * monitoring washrooms * coat check * and various other odd jobs.

·       Interacting with the public while providing great customer service. Merchandising and staging of furniture donations.

·       eCommerce: product research for price and key selling points, measure dimensions, photography, and minor touch up of items to support our new online platform.

·       Tasks may include customer service, product display, pricing, assembly, and repair

• Due to the physical nature of some of the tasks required, ReStore volunteers may be asked to lift heavy objects (bathroom fixtures, windows, doors, etc.)
• Assembling furniture and some restoration of various donations.
• Able to lift 10-20 pounds and be on your feet for several hours at a time.
• Volunteers are required to wear CSA approved green label safety shoes, some at store to borrow for volunteer shift

·       Come with a willingness to learn from experienced volunteers and staff and to work as part of a team. A positive attitude, enthusiasm, flexibility, and a sense of humour is always key! Tasks are not always glamorous, so be prepared to do a variety of things.