Toronto. Shelter, Support and Housing Administration. Homelessness Initiatives and Prevention Services

Site: Annex Harm Reduction Program

Public Comments Formerly known as Hostel Services Unit
Address & Phone Numbers
Office Phone 416-397-5598 ; 416-338-3190
Fax 416-392-5587
Address 339 George St, 3rd Fl
Toronto, ON M5A 2N2
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Map Record View Google Map
E-mail & web site
Execs & Contacts
Primary Contact Katie Keating, Program Supervisor; Phone: 416-392-5537; Email:
Alternate Contact Michelle Dixon, Supervisor of Social Assistance; Email:
Geographical details
Boundaries City of Toronto
Intersection Jarvis St and Gerrard St E
Access details
Hours Mon-Sun 24 hours
Eligibility Ages: 18 year(s) and up 
Men 18 years and older, ineligible for service in other programs due to chronic alcohol use, or who are vulnerable in other programs due to their behaviours related to alcohol use and/or mental illness
Application Referral primarily through Seaton House, or through other City of Toronto shelters and outreach programs
Languages English ; Other languages may be available
Fees None - income not a requirement to access services ; Managed Alcohol Program -- fee for wine consumed
Physical Access Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall ; Individuals using wheelchairs must be able to do own wheelchair transfer and not require attendant care
Description (Service) Overnight wet shelter * capacity 100 * Managed Alcohol Program (MAP) * client centred case management services