Toronto Mental Health and Addictions Access Point

Site: The Access Point

Address & Phone Numbers
Office Phone 416-640-1934
Toll Free Phone 1-888-640-1934
Fax 416-499-9716
Address 661 Yonge St
4th Fl
Toronto, ON
Canada M4Y 1Z9
View Google Map
Map Record View Google Map
E-mail & web site
Execs & Contacts
Primary Contact Karen Mann, Executive Director; Email:
Geographical details
Boundaries City of Toronto
Intersection Yonge St and Bloor St E
Access details
Hours Administration -- Mon-Fri 9 am-5 pm
Eligibility Varies by program * must live within the City of Toronto to receive individual support services

Intensive Case Management, ACTT and supportive housing -- individuals 16 years and older, who are experiencing serious, life-affecting mental health, or concurrent mental health and addiction problems

Early Psychosis Intervention -- youth and young adults 14-34 years experiencing their first episode of psychosis and seeking community based support

Residency Requirements: City of Toronto
Application Call, or visit website for information, intake procedures and list of participating agencies * visit website to apply online or download application form * application may be made from outside the City of Toronto but individual must live within City of Toronto to receive services, excluding supportive housing (no catchment requirements)
Languages Bengali; Chinese (Cantonese); Chinese (Mandarin); English; Farsi; Hindi; Interpretive Services - may be available for other languages, varies by agency; Italian; Punjabi; Urdu; Vietnamese; Yoruba
Physical Access Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible - call for details
Description (Service) COVID-19 -- no service in person, call for assistance


  • Coordinated intake for intensive case management, assertive community treatment teams, early psychosis intervention, and supportive housing
  • Coordinated access to participating mental health and supportive housing agencies

Individual Support Services:

Intensive Case Management
  • one-on-one support for individuals with serious mental illness, who require individual case management support to live in the community
  • links to appropriate services
Assertive Community Treatment Teams (ACTT)
  • treatment, rehabilitation and support for individuals with severe mental health diagnosis, particularly psychosis, and with a history of hospitalization
  • multidisciplinary team
Early Psychosis Intervention (EPI)
  • for youth experiencing early signs and symptoms of psychosis
  • early identification and treatment
Supportive Housing (must qualify for housing subsidy):

Mental Health Supportive Housing Program
  • links to supportive housing with various levels of support including shared or independent housing, for individuals with mental health or mental health and addiction issues
Mental Health and Justice Program
  • links to low support independent housing for individuals with serious mental health challenges, who are homeless or at risk of homelessness, and who have current involvement with the Criminal Justice system at time of intake
  • referral by priority referral source such as justice system professionals
Problematic Substance Use Program 
  • links to low support independent housing for individuals with severe substance use, who are homeless or under housed